Please read before hiring anyone
By using this site you understand and agree that we accept no responsibility whatsoever for the outcome of any service provider, because this is a directory and nothing more. This is a directory. These are people who have been recommended to us. We earn nothing from this page and we hold no responsibility and no liability for their work, their services, their conduct, or their fees. Always vet any vendor yourself before you hire, and before you trust any review or rating you read, here or anywhere else.
Every business on this page is independently owned and operated. The Lisa Sevajian Group and eXp Realty don’t own, operate, control, employ, or supervise any of them, and we receive no fees, commissions, or compensation of any kind for including anyone here. These are community-sourced recommendations and personal experiences, not endorsements, warranties, or guarantees of any vendor’s work, pricing, licensing, insurance, or conduct. Recommendations can go stale: businesses change owners, crews, and quality over time.
Don’t hire anyone on blind faith, including anyone on this list. You’re responsible for vetting any person or company you invite into your home or pay for work, and your agreement is with them alone. We aren’t responsible or liable for any work performed, estimates given, deposits taken, damages, disputes, or outcomes of any kind arising from your hiring decisions.
Before you hire anyone, take ten minutes to confirm they’re legitimate:
- Verify their license or registration yourself. In Massachusetts, check contractors at mass.gov (Home Improvement Contractor registration and trade licenses for electricians and plumbers). In New Hampshire, check the Office of Professional Licensure and Certification at oplc.nh.gov.
- Ask for a current certificate of insurance, both liability and workers’ comp, and confirm it’s active by calling the insurance agent listed on it, not the contractor.
- Read reviews on more than one platform (Google, Yelp, Facebook, BBB), and pay attention to how they respond to bad reviews, not just the stars.
- Ask for two or three recent local references and actually call them.
- Get every estimate and scope of work in writing before any work begins, and get multiple quotes on bigger jobs.
- Never pay large sums or full payment up front. In Massachusetts, home improvement deposits are generally capped by law at one third except for special-order materials. Be cautious with anyone who demands cash or pressures you to skip a contract.
- Trust your gut. A legitimate professional welcomes these questions. Anyone offended by them just answered a different question for you.
